Notification preferences

Covent notifies you when things happen - new replies, offers, team activity, failed payments - but the default settings aren't right for everyone. Tune them in Settings > Notifications.

Notification types

Typical events you can enable or disable:

• Inbound SMS reply
• Inbound email reply
• Missed or completed call
• New offer on a listing
• Listing stage change
• Team member activity (another rep's calls, notes)
• System events (billing, failed payments)

Channels

For each event type, pick which channels you want to receive on:

• Push - browser or mobile push
• Email - delivered to your login email
• SMS - text to your verified mobile number

Quiet hours

Set a daily time window where push and SMS notifications are suppressed. Email notifications ignore quiet hours (they're easier to ignore on your end).

Frequency

Some notifications support a digest option - instead of getting a push per event, you get a single daily summary email. Useful for low-priority event types like team activity.

A sensible default

Many operators use this setup:

• Push + SMS for inbound replies and new offers (act-now events)
• Email only for team activity, stage changes, and system events
• Quiet hours from 9pm to 7am local