Scheduling messages and cold-outreach windows

Sending all your outreach at once is a great way to get blocked, ignored, or reported. Covent gives you per-workspace controls over when automated outreach runs and how fast it pushes through a queue.

Where to configure

Go to Settings > Outreach.

The knobs that matter

• Day-of-week. Pick which days campaigns are allowed to send. Most operators skip Sundays and holidays.
• Time window. Set a daily start and end time, typically something like 8am–8pm local. Anything outside the window is queued for the next allowed slot.
• Delay between channels. When a campaign sends across multiple channels, this is the gap between the first message and the follow-up on the next channel. Stops investors from getting a text and an email back-to-back.
• Send first via. Pick whether new campaigns lead with SMS or email. Both channels still send — this just sets which one goes out first.
• VIP head-start window. How many hours Vetted / tier-1 investors see a new deal before the rest of the list. Default is usually a few hours, enough for your best buyers to respond before mass notification.

Scheduling individual messages

Any single SMS or email in the Inbox can also be scheduled on the fly. Click the dropdown next to Send and pick Schedule. The message queues and respects the same time-window rules as bulk campaigns.

Why this matters

Two things destroy outreach performance: texting people at 2am (unsubscribes, spam reports) and blasting your entire list at once (no differentiation between hot buyers and everyone else). The scheduling settings let you fix both without having to time campaigns manually.